Payment Policy

Fanisti – Payment Policy

This Payment Policy applies to all transactions made through the Fanisti website. By completing a purchase on our website, you agree to the terms and conditions outlined in this Payment Policy.

Accepted Payment Methods

We offer a range of secure and convenient payment options to enhance your shopping experience:

  • Credit/Debit Cards: Visa, Maestro, American Express (Amex)

  • Apple Pay: Quick and secure checkout via Apple devices

  • Google Pay: Simple and reliable payments via Google Pay

Currency

All prices displayed on our website are in Canadian Dollar (CAD).
All transactions will be processed in CAD, and any currency conversions applied by your bank are your responsibility.

Payment Security

We take your security seriously.
Fanisti uses Secure Socket Layer (SSL) encryption to protect your payment and personal details during transmission. Your card information is processed securely and is never stored on our servers.

Billing Information

When placing an order, you must provide accurate and up-to-date billing details.
By submitting your payment information, you authorise Valcien to charge the total amount of your purchase to the selected payment method.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email including details of your purchase — items ordered, total cost, and delivery information.

Payment Issues

If there are any issues processing your payment, our Customer Service Team will contact you via email.
Please ensure your contact details are correct and up to date to avoid delays.

Failed Transactions

If your payment fails, please check the following before trying again:

  • Your payment information is correct

  • Your card is valid and not expired

  • Your account has sufficient balance or credit limit

  • Your bank or payment provider allows online transactions

Fraud Prevention

Fanisti is committed to preventing fraud and protecting our customers.
We may carry out additional verification checks for certain orders.
If an order is flagged as potentially fraudulent, we may contact you for further verification or cancel the order to ensure security.

Contact Information

For any questions or concerns regarding this Payment Policy, please contact our support team:

Company Name: DELVOIR LTD

Email: info@fanisti.com

Phone Number: +44 7450 629702

Address: 71-75 Shelton Street, Covent Garden London, England, WC2H 9JQ,  The United Kingdom

Customer service: Monday - Friday: 08:00 AM - 05:00 PM (GMT+00:00) Greenwich Mean Time (Londen)